At Xp Freelancer, we understand that sometimes buyers may place an order by mistake or change their minds before the seller approves and starts working. The good news? If the seller hasn’t yet accepted your order, you can cancel it yourself and receive a full refund instantly.Follow this step-by-step guide to cancel your order before it gets a...

To get your first order on XP Freelancer, you need to take several steps to make yourself attractive to potential clients: Complete your profile: Ensure your XP Freelancer profile is complete with a professional photo, detailed information about your skills, experiences, and expertise. Highlight your achievements and any relevant portfolio pi...

The most crucial factor to receive a positive review is satisfying the buyer. Buyer satisfaction depends on: the quality of your work the overall experience the buyer has working with you Whether you’re creating a logo, designing a website, or writing a script, the quality of your work is what clients pay for. This ultimately boils down to ...

When you receive a new order, it will appear on your Orders page. Xp Freelancer will also notify you with… A notification in the site header. A red dot next to Orders means that one of your orders requires attention. Check Xp Freelancer regularly so that you don’t miss new orders.An email. When you receive a new order and aren’t online, Xp Fr...

When an order is completed successfully, you can leave the seller a review in the text field that appears on the order page. If you're satisfied with the seller's work and would like to leave a positive review, click the green smiley face on the left. If you aren't satisfied, click on the red frowny face on the right. You can then write a revi...

Buyers receive full intellectual property rights to deliveries. Whether it’s a soundbite, code, audio, or video, buyers may use order deliveries in any way, without restriction, from the moment the order is completed and funds are transferred to the seller. Sellers sometimes use third-party resources to complete an order. For example, a selle...

You can send a Refund request to Xp Freelancer. We recommend you always contact the seller before requesting a refund.

Sellers always specify a delivery time in advance in their Gig . If a buyer purchases several identical gig at once, the seller will have the specified amount of time to complete the first Gig. The deadline for the remaining will be calculated using half that time.When does the countdown begin? The countdown to an order's deadline begins w...

The easiest way to buy a service is to purchase Xp Freelancer in the Catalog. However, if you’re already talking to a seller, or perhaps if you can’t find the service you need in the Catalog, you can request a custom order right from your seller Profile.How to request a custom order Click the Send an Offer button and Complete the custom or...